What Does A Fast And Efficient Food Recall Looks Like? With Roger Hancock, CEO of Recall InfoLink | Episode 42
In this episode of Don’t Eat Poop!, our hosts Matt and Francine interview an industry veteran, Roger Hancock, CEO of Recall InfoLink. He shares his insights and experiences from the past 30 years in the food safety industry, more specifically, in the food recall business.
They discuss the importance of a fast and efficient food recall, the perception of recalls by the general public, and the challenges involved in handling recalls. Roger also talks about the complexity and size of the biggest food recall he has ever worked on – the day before Christmas Eve, 2002.
The conversation explores the concept of a recall-ready industry and community.
In this episode:
They discuss the importance of a fast and efficient food recall, the perception of recalls by the general public, and the challenges involved in handling recalls. Roger also talks about the complexity and size of the biggest food recall he has ever worked on – the day before Christmas Eve, 2002.
The conversation explores the concept of a recall-ready industry and community.
In this episode:
💩 [01:41] An introduction to Roger and why he created Recall InfoLink
💩 [02:52] The importance of a fast, efficient recall
💩 [07:00] Is there complacency to recalls?
💩 [08:23] The role of loyalty cards in notifying consumers about recalls
💩 [09:56] Creating a recall-ready food safety industry and community
💩 [11:11] The biggest recall Roger worked on
💩 [15:50] Roger’s favorite part of the Food Safety Consortium
Resources from this episode
Recall InfoLink: www.recallinfolink.com
“The recall business is a business that either you find humor in or it drives you crazy.” – Roger Hancock
“Recalls only happen when they aren't expected and aren't planned [...] So to make them fast and easy, it requires practice and being ready." – Roger Hancock
We hope you enjoy this episode!
“Recalls only happen when they aren't expected and aren't planned [...] So to make them fast and easy, it requires practice and being ready." – Roger Hancock
We hope you enjoy this episode!
Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!
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Check out Francine's book Who Watches the Kitchen? on Amazon!
Share your thoughts and feedback on the show and feel free to offer any topics you would like to hear discussed.
Check out Francine's book Who Watches the Kitchen? on Amazon!
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Produced by Ideablossoms
